Careers

At IEM, we pride ourselves in setting and raising the bar for innovation in the electrical distribution industry. From advanced engineering and technologies, to our parallel manufacturing process, quality control practices and experienced management, IEM is making a difference and so can you.

Our success depends on cultivating the diversity and skills that our employees bring to our business. We offer challenging projects, collaboration with smart people and an inventive culture. IEM employees appreciate working in an autonomous environment that fosters creativity and individual growth.

We’re looking for talented individuals who consistently go the extra mile for a project, client and colleague, people who are committed to continuous professional growth.

To apply for a career opportunity with IEM, send a cover letter and your resume to careers@iemfg.com and include the title of the position(s) you are applying for in the subject line. Please submit these documents as attachments in Word, Excel or Adobe PDF formats. Do not provide hyperlinks to websites for download. Compensation is commensurate with experience.

Available Positions:
 
CUSTODIAN – JACKSONVILLE, FL

PURPOSE OF POSITION:

The custodian maintains a clean working environment for all staff and visitors, ensuring all areas are safe.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Cleans and sanitizes bathrooms.
  • Cleans, mops, washes, buffs floors.
  • Vacuums carpets.
  • Steam cleans carpets as needed
  • Empties trash and replaces liners, cleans receptacles as necessary.
  • Keeps breakroom clean - Tables, counter tops, floors, trash receptacles, microwaves, refrigerators, etc.
  • Cleans windows and windowsills.
  • Dusts furniture, walls, machines, and equipment.
  • Completes heavy/deep cleaning tasks and special projects as required.
  • Restocks supplies in bathrooms, break rooms and common areas.
  • Cleans and polishes fixtures.
  • Removes recycling materials.
  • Tracks and orders maintenance supplies.
  • Maintains outside walk areas, including sweeping debris and washing walkways, cleaning entry door windows.
  • Responsible for cleaning the corporate apartment as needed
  • Performs other duties which may be required by supervisor.

COMPETENCIES:

  • Thoroughness
  • Time Management
  • Communication Proficiency
  • Internal Customer Focus

EDUCATION AND EXPERIENCE:

  • High School Diploma or Equivalent.
  • At least 2 years of custodial and/or janitorial experience.

PHYSICAL/MENTAL/ENVIRONMENTAL:

  • Activities:    Sitting – 10%        Walking/Standing – 90%
  • Lifting:        Frequently lift up to 50lbs.
  • Bending:      Must be able to bend, squat, crawl and climb.
  • Vision:         Close, distance, color, peripheral, depth perception and ability to adjust focus
  • Hearing:      Regularly required to hear and talk   
  • Environment:    Shop/warehouse/office.  Not climate controlled.  Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.  

 

 

SALES REP MANAGER - Jacksonville, FL

PURPOSE OF POSITION:

Manage Sales Representative Network to grow IEM’s business on the Eastern part of the United States.  Territory covers all customers and reps east of the Mississippi River.

ESSENTIAL FUNCTIONS:

  • Develop sales goals, targets and key customer accounts within the representative’s territory.
  • Evaluate current reps and recommend new reps as required to meet company sales goals.
  • Accompany reps to key customers to support and showcase IEM products and services.
  • Attend tradeshows and industry events
  • Engage Sales Engineers as needed for technical discussions and sales efforts.
  • Work closely with Manager of Quotations to ensure timely and accurate quotes
  • Perform other duties which may be reuqired by manager

SUPERVISION OF PERSONNEL:

  • Sales Representatives in field
     

KNOWLEDGE AND ABILITIES:

  • Leads by example and motivates people to create a challenging, empowering, and collaborative sales force

  • Good technical writing, documentation, and record keeping skills

  • Maintain and provide current understanding of industry best practices

  • Ability to contribute in a cross functional collaborative environment

 

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in Electrical Engineering from a four year college or university

  • At least 5 years progressive experience in sales management preferably dealing with sales representatives or other outside agents

  • Switchgear and other electrical components sale experience is preferred

  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Access

 

TRAVEL:

  • This position requires up to 50% travel and is frequently outside the local area and overnight

 


TEST TECHNICIAN – FREMONT, CA

PURPOSE OF POSITION:

This position is responsible for performing all mechanical and related functions to manufacturing high quality electrical equipment.

ESSENTIAL FUNCTIONS:

  • Perform all Pre-Checks Prior to Functional Testing
  • Inspection and Component Verification
  • Control Wiring Verification and Initial Power-Up
  • Transformer and Phasing Checks
  • Circuit Breaker Operation
  • Electrical Operation
  • Complete Production Test Reports, Including Marked-up Construction Drawings
  • Maintain a Clean and Organized Test Area

COMPETENCIES:

  • Technical Capability
  • Skilled with Hand and Power Tools
  • Problem Solve/Analysis
  • Learning Orientation
  • Teamwork Orientation
  • Time Management
  • Attention to detail and Thoroughness
  • Communication Proficiency – written and verbal

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED required.
  • Minimum of two years of experience working in a manufacturing environment.
  • Ability to read and understand A/C and D/C Schematics.
  • Ability to perform production type tasks, such as component installation, control wiring and basic troubleshooting.
  • Working knowledge of Microsoft Work, Excel and Outlook.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

  • Activities: Sitting – 10%, Walking/Standing – 90%
  • Lifting: Frequently lift up to 50 lbs.
  • Bending: Must be able to bend, squat, crawl and climb.
  • Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.
     

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Overtime: Some overtime will be required as needed to meet shipping schedules.


ELECTRICAL ENGINEER (DESIGN / PRODUCT SUPPORT) – PORTLAND, OR

PURPOSE OF POSITION:

The Engineer will support our low and medium voltage product engineering and service efforts.

ESSENTIAL FUNCTIONS:

  • Perform design, programming, troubleshooting and commissioning job functions as needed to support IEM’s products and to achieve customer goals.
  • Create drawing packages for manufacture of custom switchgear and switchboards to applicable industry standards.
  • Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
  • Select components and create detailed bills of materials for our products.
  • Write sequence of operation documents to define automatic system functionality.
  • Complete programming assignments for automation components, protective relays, digital meters, communication devices, etc.
  • Complete short field assignments where troubleshooting, programming, commissioning, mechanical or electrical installation or design consultation is required (generally less than 5 days at a time and not to exceed 35% of total time).
     

SUPERVISION OF PERSONNEL:

  • Occasional supervision of a small task-oriented team may be required
     

COMPETENCIES:

  • Understanding of basic electrical engineering principles as they apply to power industry.
  • Project/Task management and the ability to carry out a plan that moves a task to completion.
  • Technical writing skills
  • Organization skills
  • Pride in Workmanship
  • Time management
  • Attention to detail and thoroughness
  • Basic understanding of mechanical layout and considerations
     

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree or equivalent professional experience preferred.
  • Minimum of 2-3 years of experience working in a related field.
  • Previous field service experience, knowledge and understanding is a big plus.
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Working knowledge of Autocad drafting software.
  • Ability to interact directly with customers, sales, other technical resources and management.
  • Excellent written and oral communications skills.
  • Ability to handle multiple concurrent tasks.

FIELD SERVICE COORDINATOR – FREMONT, CA

PURPOSE OF POSITION:

The coordinator will receive field service requests and work with department heads to find and schedule technical resources. The coordinator will be responsible for developing and maintaining superior customer service relationships.

ESSENTIAL FUNCTIONS:

  • Coordinate scheduling between Customers and Field Service Engineers/Technicians for onsite visits and support requests.
  • Provides Field Service Engineers/Technicians with required project information and documentation for each onsite visit.
  • Make travel arrangements and create field service work folders with relevant information.
  • Maintain and update the project databases and scheduling calendars.
  • Answer customer inquiries by providing account related information, product specification information, prepare and distribute specific engineering materials.
  • Coordinate with RMA on processing of returns for repairs, replacement, or credit.
  • Order entry to all spare parts and service orders.
  • Develop solid relationships with our customers.
  • Oversee customer service areas including purchase orders, cost tracking, and asset tracking.
  • Review proposals including scope of work and pricing.
  • Maintain and update spare parts price lists on product lines.
  • Conduct cost tracking and management reports to ensure financial success of customer contract.
  • Proactively identify areas of enhanced and new support opportunities with customers.
  • Develop efficient processes for providing excellent customer support.
  • Ensure adherence to ISO-9001 standards.

SUPERVISION OF PERSONNEL:

  • None

COMPETENCIES:

  • Ability to identify technical skill sets and estimate time frames for discrete tasks
  • Excellent organization skills
  • Professional service skills
  • Teamwork orientation
  • Time management
  • Attention to detail and thoroughness
     

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree or equivalent professional experience preferred.
  • Minimum of 2-3 years of experience working as a coordinator, planner or administrator.
  • Previous Field Service experience, knowledge and understanding is a plus.
  • Previous planning experience is helpful.
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Ability to interact directly with customers and management.
  • Excellent written and oral communications skills.
  • Ability to handle multiple concurrent tasks.

SHIPPING/RECEIVING CLERK – LANGLEY, BC

You will be responsible for picking, packing, shipping, receiving, recording and controlling the movement of parts, supplies and materials to and from the warehouse as well as supporting the shop floor. Creation of export paperwork (Bills of Lading, NAFTA forms, Customs paperwork, Commercial Invoices) will also be included. This position is PHYSICALLY DEMANDING.

Requirements: A minimum 2 years of experience in the warehousing industry including international shipping and the creation of export paperwork are required. The ability to lift 40 lbs, forklift experience and basic computer skills (Word & Excel) are also a must. The ideal candidate must excel in providing superior customer service, being detail oriented, and having excellent verbal and written communication skills. Being able to work overtime and with minimal direction is also a must.


MARINE SERVICE TECHNICIAN – JACKSONVILLE, FL

This position is responsible for testing functionality of individual marine components and validating the overall functionality of a completed project and traveling into the field to perform site commissioning.

Essential Functions

  • Perform wire checks, Hi-Pots and various forms of electrical testing.
  • Validate functionality of projects as compared to the prepared Sequence of Ops.
  • Complete all required paperwork and posts in the appropriate job folder.
  • Perform on-site testing and verification to ensure proper installation.
  • Interact with customers both via e-mail and on-site to ensure customer satisfaction.
  • Perform other duties which may be required by manager.

Competencies

  • Thoroughness
  • Communication Proficiency
  • Project Management
  • Technical Capability
  • Problem Solving/Analysis

Education and Experience

  • High School Diploma or GED
  • At least 4 years of marine wiring experience

Travel

  • This position requires up to 75% travel. Frequently travel is outside the local area and overnight and may be for extended periods of time.

    Physical/Mental/Environmental


    • SALES ENGINEER (SWITCHGEAR – LA AREA)

      As a Sales Engineer for IEM in the Greater LA Area, you will be responsible for the sales of IEM Power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through distribution and direct channels. This includes developing and maintaining the large Electrical Contractor accounts, Electrical Consulting Engineer accounts, Electrical Wholesale/Distribution accounts and developing contacts with key end user accounts.

      Requirements: A technical degree or equivalent and a minimum 3 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards). A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must. Experience generating accurate project proposals utilizing MV/LV switchgear to present a complete bid package is required. A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required. Ideal candidate will be known in the greater LA electrical equipment market and will have developed a trust with a core group of existing contractors/distributors.

         

      • Physical Demands: Sitting – 20%, Walking/Standing – 80%. Frequently lift up to 50lbs. Must be able to bend, squat, crawl and climb. Long periods of close work on the computer screen and working with small or detailed items.
      • Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously. Climate controlled office space. Exposure to excessive cold, excessive heat, wet/humid conditions, noise/vibration, hazards, dust and fumes.